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Operations Assistant
Normandale Community College

Bloomington, Minnesota

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Adjunct Instructor - Psychology
Normandale Community College

Bloomington, Minnesota

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Normandale Community College

Bloomington, Minnesota

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Operations Assistant
Normandale Community College
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Details

Posted: 05-May-22

Location: Bloomington, Minnesota

Salary: Open

Internal Number: 1775

Location: Bloomington

Employment Condition: Unlimited

Job Description:

We are a proud equal opportunity and affirmative action employer, and we seek applicants with deep connections to the cultural communities to which our students belong. We encourage applications from women, people of color, persons with disabilities, and individuals with protected veteran status.

ABOUT THE POSITION
Under general supervision/procedural control, this position provides customer service and online support for the Textbook Depot. Additionally, this position supports the Textbook Depot Manager with daily operations. This position also works closely with Textbook Depot staff assisting with ordering textbooks, maintaining adoption records, shipping/receiving of books to and from publishers, fulfilling web orders, providing support for the PSEO program, maintaining textbook programs, and assisting customers purchasing textbooks.
PLEASE NOTE:
To be qualified for this position, you must meet all of the following Minimum Qualifications. Ensure that your resume contains descriptions of your work experiences sufficient for comparison against the requirements stated below.

Required Qualifications:

Minimum Qualifications:
  • English (reading, writing and speaking) sufficient to understand and be understood during in-person, email/written, and phone interactions with others.
  • Experience using computerized inventory control systems, such as ARC, to track the status of requisitions, contracts, orders, and inventory availability.
  • Proficiency with computers, email, and Microsoft Suite Software sufficient to communicate professionally via email, create and format Word documents and Excel spreadsheets, and maintain organized electronic records.
  • Clerical skills, including filing and storage sufficient to receive and review source documents, compare documents to database information, and edit, code and correct documents.
  • Knowledge of customer service practices and principles sufficient to identify each customer's needs, meet quality standards for services, and evaluate customer satisfaction.
  • Move items weighing up to 25 pounds on a regular basis.

    • Preferred Qualifications:

    Preferred Qualifications:
  • Knowledge of policies and procedures of the Campus Store, Textbook Depot, and Normandale Community College.
  • Retail experience with inventory control and computerized inventory systems.
  • Office management principles, methods and procedures sufficient to plan, organize, and implement work assignments.
  • Leadership skills sufficient to provide work direction for seasonal staff during rush periods.
  • Experience working in a higher education institution.
  • Understanding of and commitment to the mission of a community college.
  • Ability to work under pressure and meet strict deadlines and time frames.
  • Independence, dependability, and conscientiousness, with self-imposed initiative and motivation.
  • Ability to work cooperatively with diverse groups, including students, administrators, faculty, staff and vendors.
  • Organizational skills and the ability to prioritize work assignments.
  • Ability to perform assigned tasks with limited work direction.

    • About:

    Normandale is the largest community college in the Minnesota State Colleges and Universities system, serving almost 15,000 students from diverse backgrounds, 42% of whom are students of color and nearly 25% are first-generation. We offer opportunities for individuals to grow and learn and advance all the while working for an organization that is committed to providing an inclusive and equitable space for students to learn.

    Benefits Info:

    For information on benefits, visit SEGIP's website. This position is also part of American Federation of State, County and Municipal Employees (AFSCME). The collective bargaining agreement outlines many additional benefits provided.

    For more information on retirement benefits, please view the retirement brochure through MMB.

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    About Normandale Community College
    Normandale Community College is located in Bloomington, Minnesota, which is in the southwest metropolitan region of Minneapolis/St. Paul (Twin Cities) and one of the fastest growing areas in the state. With a population of over 3.5 million, the Twin Cities is home to a variety of cultural communities and features vast arts and entertainment, athletic and family activities, a growing economy, and exceptional public schools and healthcare systems.Founded in 1968, Normandale Community College serves a student population of approximately 15,000 students annually and offers over 50 Associate degree programs.. Normandale is the largest community college in the Minnesota State Colleges and Universities system. To learn more about our strategic vision, visit http://www.normandale.edu/Normandale2020.
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