Upper Midwest HERC

Loan & Collections Coordinator

Division: Finance & Administration
Department/Office: Student Accounts

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St. Catherine University invites applications for full-time Loan & Collections Coordinator.

This Loans & Collections Coordinator is responsible for administering the loan programs, including all aspects of the loans from disbursement through repayment to include reconciling from the third party transaction reports to the general ledger. This position is responsible for customer service for students, parents, faculty and staff. This position also manages all collections and assignments for delinquent student accounts and loans.

Responsibilities Include:

• Manage new loan awards or changes; reconcile loan disbursements to students
• Manage promissory notes - entrance/exit counseling
• Prepare and process journal entries to record loan activity to the general ledger
• Review and place delinquent loans with collections
• Assigns loans to the government, process approved write-offs to HRSA and internally
• Reconciles reporting differences between the general ledger and third party processor
• Prepare and file required annual compliance reports or FISAP
• Assist with annual financial statement audit and single audit (financial aid)
• Calculate and submit returns of excess cash
• Uploads non cash payments
• Customer service with student, staff and faculty
• Phone and email correspondence
• Actively tracks and monitors student, loan, and payment plan accounts for potential delinquency or default.
• Manages the collection efforts and assignments to third party collection agencies for delinquent student accounts as well as delinquent or defaulted Perkins and nursing student loans.
• Assist with skip tracing and other efforts to manage past due accounts.
• Partner with collection agencies to ensure adherence to collection laws and procedures.
• Monitor bankruptcy filings.
• Prepare journal entries to record collection activities and transactions to the general ledger.
• Reconcile general ledger accounts monthly.
• Review accounts annually for write-off recommendation.
• In partnership with Director of Accounting Services and Controller, reviews and estimates allowance for doubtful accounts.
• Support and back up implementations and upgrades in Touchnet, 1098T processing, tuition billing, and appeals.
• Support and backup preparation of daily cash drawers and bank deposits as needed.

Employees at St. Kate's feel a deep connection to the University's Mission and Vision, and they live their values at work. Benefits available to full-time employees include:

• Three weeks of accrued vacation time as well as fourteen (14) paid holidays and paid 'gift' days when the university is closed.
• Accrued sick time.
• Free tuition for employees and reduced tuition for their families after one year of service
• Health, dental, and vision insurance
• 403b retirement plan access
• Six weeks of paid parental leave after one year of service

Salary: $50,000 - $55,000

St. Catherine University in St. Paul, Minnesota, is a comprehensive Catholic university and home to one of the nation's largest colleges for women, with associate and graduate programs for all genders. Founded by the Sisters of St. Joseph of Carondelet in 1905, the University integrates liberal arts and professional education within the Catholic traditions of intellectual inquiry and social teaching. Committed to excellence and opportunity, St. Catherine enrolls students in certificate, associate, baccalaureate, master's and doctoral programs in traditional day and evening/weekend/online formats.

The salary range listed reflects a good-faith estimate of what we reasonably anticipate to pay for this position, based on market data and internal equity, at the time of posting. Actual compensation will be determined based on qualifications, experience, skills, and other relevant factors. St. Catherine reserves the right to modify or adjust compensation depending on University needs.

Minimum Qualifications:

• Bachelor's degree in accounting, finance or a related business area
• Three (3) years of accounting experience including account reconciliation, collections and or compliance reporting and demonstrated customer service experience

Preferred Qualifications:

• Accounting , student billing or financial aid, and collections experience
• Knowledge of Banner software
• Experience in higher education within the finance, accounting or student accounts area
• Knowledge of Fair Debt Collections Practices Act, Fair Credit Reporting Act, Department of Justice Privacy Act of 1974, bankruptcy laws, Family Educational Rights and Privacy Act, and Financial Student Aid Handbook

We seek creative, adaptable staff who enjoy working in a university climate that promotes cultural diversity, multicultural understanding, and cultural fluency. Consistent with the university's commitment to women, diversity and social justice, preference will be given to candidates who manifest these themes in their experience and service.

Application instructions:


Posting Number: 20220698-STAFF
Posting Start Date: 03/25/2025
Application Deadline: 4/8/2025

To apply, visit https://stcatherine.peopleadmin.com/postings/9789

St. Catherine University is an equal opportunity employer. Our commitment to inclusion reflects the central value of the Sisters of St. Joseph of Carondelet to 'love of neighbor without distinction' and provides a learning and working environment that is enriched by the diversity of all our members. Individuals of religious, racial, ethnic, gender identity, nation of origin, or disability groups that have traditionally had less representation in higher education are encouraged to apply. Should you need an interview accommodation please contact us at hr@stkate.edu or 651-690-6565.







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