Upper Midwest HERC

Job DescriptionThe Academic Advisor/Student Success Specialist supports incoming, transfer, and returning students by providing high-quality advising and assistance with orientation, course selection, registration, and academic planning. They communicate regularly with students about their academic plans, monitor progress, respond to alerts, and make referrals for additional support. The Advisor also collaborates with faculty and staff, plans student success events, and uses retention strategies to help students succeed and complete their degrees.A detailed position description is attached or can be obtained from the Human Resource Office.Salary Range:$23.63 - $34.18 per hour / $49,339 - $71,368/ yearlyMinimum QualificationsRelated experienceKnowledge of and/or experience in post-secondary educationKnowledge of student services/student development philosophy, policy, and practice.Ability to communicate clearly and professionally in numerous formats for diverse audiences.Ability to multitask and be professional, flexible, and tactful in dealing with time constraints and stressful situations.Ability to establish and maintain professional relationships and provide customer service sufficient to actively listen to and understand students? needs and provide accurate information and appropriate alternatives, meet quality of service needs, and evaluate student satisfaction.Skilled in planning, organizing, decision making, coordinating and communicating sufficient to perform student advising services.Preferred QualificationBachelor?s degree or higherOne-year related work experience.Experience at a 2-year community or technical collegeExperience at a Minnesota State institutionBilingualExperience working with diverse populationsExperience with academic advising and/or retention initiativesExperience with Starfish or other similar student success/retention software systemsExperience with maintaining confidentially of private information according to law, rules, policies and procedures.Knowledge of:College policies and procedures, programs and curriculum, services, and resources for admissions, financial aid, records and registration and student life to assist applicants and students in making sound educational and career decisions.Other RequirementsApplication must include:Online Employment ApplicationResumeLetter of Interest / Cover Letter addressing the position qualificationsA list of three professional references with contact informationIn accordance with the Minnesota State Colleges Universities (MnSCU) Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to MnSCU?s vehicle use criteria and consent to a Motor Vehicle Records check.Work Shift (Hours / Days of work): Monday ? Friday (8:00am-4:30pm)Telework (Yes/No)NoAboutInstitution InformationMISSION: Ridgewater College empowers diverse learners to reach their full potential and enrich their lives through personalized and relevant education in an accessible, supportive, and inclusive environment.VISION: Ridgewater College is a student-centered educational leader focused on innovation, excellence and affordability.GUIDING PRINCIPLES:Enterprising - We are future-focused, and change-oriented, developing creative solutions to challenges that maximize our institutional, system and local resources.Empowerment ? We develop and empower employees to make decisions to best serve students and stakeholders.Excellence ? We strive to exceed expectations in all that we do.Diversity, Equity, and Inclusion ? We seek to understand and appreciate the needs and experiences of every individual and actively work to provide genuine opportunities for everyone to succeed and participate in college activities and processes.Trust and Respect ? We are committed to developing a culture based in processes and behavior that create trust and respect among all stakeholders.Collaboration ? We connect and work together to achieve common goals while respecting needs and interests of stakeholders.Curiosity and Creativity ? We constantly strive to understand, learn, change, and improve.Accountability ? As individuals and groups, we willingly accept and take ownership of our successes and failures.

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