Location: White Bear Lake, MN

Full/Part Time: Full Time

Job Description:

• Provide administrative support for the dean in order to ensure effective and efficient workflow in the division. Including but not limited to:
  • o   Maintain the dean's calendar; coordinate and schedule appointments, as requested.
    o   Act as Academic Affairs liaison to faculty, staff, students and external clients.  Provide information, assistance, and service to faculty, staff, and students as needed. 
    o   Coordinate necessary arrangements for meetings, workshops, interviewing/hiring, etc. 
    o   Direct department secretaries to distribute information from the dean to the departments.
    o   Interface with Academic Affairs Scheduler to ensure correct entries related to course scheduling, course fees, and Faculty Workload Management (FWM).

• Ensure accurate creation and maintenance of budget information. Monitor and track grant-related requirements.

Required Qualifications:

• English sufficient to speak, write, and edit materials, including correct spelling, punctuation and grammar, to ensure the accuracy and completeness of oral communication and written materials.
• Word Processing/Database Management/Spreadsheets/Presentations – Advanced knowledge of standard computer software programs to create, modify, and manage word documents, spreadsheets, and basic databases. Ability to use email, word processing, spreadsheets, and electronic database applications to research and prepare reports, letters, memos, and emails (Access, Microsoft Office Suite, and SharePoint).
• Customer Service Skills – On the phone, in person and online to provide effective general and specialized office support. This requires listening, common courtesy, tact, empathy, interest in positive problem solving, the ability to organize ideas logically, and the ability to persuade.
• Accounting/Budgeting/Expense Experience – Ability to perform or learn to perform administrative support work for the work unit's expense and budget administration.
• Development of administrative and programmatic procedures – Ability to document and improve processes, and make recommendations to management for new or revised administrative and program practices and procedures for smooth and efficient office operations.

Preferred Qualifications:

• Bachelor's degree preferred.
• Knowledge of ISRS (Integrated Student Registration System).
• Knowledge of MN State policies and procedures.
• A general understanding of curriculum and degree requirements.
• Knowledge of equity issues and experience working with diverse populations.
• Excellent written and verbal communication skills.
• Excellent human relations skills, maintaining confidentiality, and professionalism
• Excellent organizational skills, working well under pressure, prioritizing multiple projects, and meeting deadlines.
• Excellent project management skills, working independently, solving problems, and resolving dilemmas in a timely manner.