Upper Midwest HERC

General Statement of Responsibilities: 

This position is responsible to act as information source to outpatient clinic patients and visitors, assist with patient care and to provide administrative support for the Nursing department and Patient Services Representative department. This position is located at Minneapolis College. 

Detailed Job Responsibilities:

Collaborate with nursing team and assist with direct patient care procedures and related tasks, including but not limited to:

• Greet and receive patient and complete patient information in in the electronic health record (EHR): History and Physical, Demographics, Insurance Verification and other front desk registration and check-in duties
• Welcomes, guides, directs and when necessary assists in escorting of visitors and other customers throughout the building
• Assist in clinic opening and closing responsibilities 
• Prepare room for patientâ™s use: stock supplies and equipment, clean room after patient use, clean equipment
• Schedule appointments, tests, x-rays, consultations, and any services the patient may require
• Answers telephone, responds appropriately to the caller and redirect calls as needed
• Check-in appointments 
• Maintain confidentiality in patient health data
• Upon patient and/or provider request, Chaperone during sensitive exam or procedure
• Transport Lab specimens to Lab 
• Perform some Lab tests and prepare samples 
• Review patient chart for completeness

Required Qualifications:

• High school diploma or equivalent 
• Demonstrated commitment to promoting a culture that respects and advances diversity and inclusion. 
• No clinical experience necessary, we will train you

Preferred Qualifications:

• Experience working with individuals from diverse racial, ethnic, and socioeconomic backgrounds.

About University of Minnesota Twin Cities

The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.

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