The senior assistant director of financial aid and scholarships will serve as a liaison to academic colleges and other university offices, and work with faculty, students, campus administrators, and external agencies in promoting and administering scholarships, as well as financial aid programs. Our staff is committed to administering federal, state, and institutional assistance programs and maintaining compliance with laws and regulations.
Collaborate with campus units on dissemination, awarding, marketing and assessment of scholarships and scholarship initiatives Serve as point person for external scholarships and assist with outreach efforts to students in promoting university and external scholarship initiatives (including website management, programming, e-newsletters and social media) Counsel prospective and current students/families on all aspects of financial assistance programs and students accounts Process federal, state, and institutional scholarships and financial aid including: completion of federal financial aid forms and scholarship applications, verification of students' FAFSA information, professional judgement, scholarship certifications, and awarding of financial aid and scholarships for all students, including special populations and/or programs such as study abroad, summer school, and distance education Stay abreast of regulatory and policy changes
Represent the Financial Aid Office at recruitment functions Maintain appropriate records and documentation Participate in the assessment and evaluation of financial aid and scholarship programs Participate in ongoing professional development and encourage the growth of colleagues Other duties and responsibilities as assigned in support of the needs of students and programming efforts of the Financial Aid Office
A Master's degree is required or a relevant undergraduate degree with at least five (5) years' experience in substitution.
Master's degree preferred. Preference will be given to applicants with prior experience in higher education, particularly in the area of financial aid and/or scholarships. Experience with automated financial aid systems such as BANNER is desirable. This position requires a highly organized person with the ability to multitask. Strong customer service background and excellent oral and written communication skills are a must.
Special Instructions to Applicants:
To be considered, you must apply online. Please include a cover letter, resume, and a list of professional references to complete the application process. For questions or additional information, please contact Brenda Holcombe at firstname.lastname@example.org or 828-227-7290.
As the westernmost institution in the University of North Carolina system, WCU provides comprehensive educational opportunities to residents in the state’s western region and attracts students from around the globe to explore the region’s vast natural diversity. Founded in 1889 as a teaching college, Western Carolina now provides an education to more than 10,000 students in undergraduate and graduate programs.