Purpose: Piedmont Virginia Community College (PVCC) seeks an energetic and experienced Financial Aid Counselor to provide comprehensive advising services for the Financial Aid Office.
Duties and Responsibilities: The Financial Aid Counselor will have a comprehensive knowledge of federal, state, and institutional policies and procedures. The Financial Aid Counselor will provide student support, advise students on financial aid eligibility requirements, assist with FAFSA completion and verification, appeal processes and case management.
Specific responsibilities and functions include, but are not limited to:
* Processing requests for financial aid timely and accurately. * Providing informative financial aid advising to include counseling required by Federal, state, and institutional aid programs. * Reviewing and revising standard operating procedures on an annual basis. * Excellent customer service to students, colleagues in the Financial Aid Office and throughout the college, administration, high schools, VCCS and other community members. * Managing student caseload to assist students with eligibility. * Providing backup support to Financial Aid Counselors, Administrative Assistance and Federal Work-Study Coordinator. * Providing financial aid presentations and workshops as needed. * Attending Super Saturday events, Admissions nights and variety of campus and department events.
Associate degree or equivalent combination of education and experience. Student financial aid experience. Strong attention to detail, organizational and math skills. Demonstrated ability to work under pressure and multi-task. Demonstrated ability to analyze information. Able to communicate effectively, orally and in writing, with a diverse population of students, parents, faculty, and administrators. Able to travel on occasion to off campus events. Must be able to work flexible hours to include occasional evenings and weekends. Demonstrated proficiency in Microsoft Office applications.
Internal Number: 34793
About Piedmont Virginia Community College
Virginia's Community College's educate 240,000 credit students annually and over 170,000 non-credit students at 23 Community Colleges with over 40 campus locations throughout the Commonwealth. Our mission is to provide comprehensive higher education and workforce training programs and services of superior quality. These programs are financially and geographically accessible to meet the individual, business, and community needs of the Commonwealth.