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Patient Services Representative - Temporary
Duties/Responsibilities Essential tasks:The intent is that on any given day staff will be engaged in some or most of these tasks, but that the task mix may vary from day to day dependent on patient flow: these functions represent 100% of the effort of any given FTE.1. 20% Check-in patients, collect copays.2. 20% Validate coverage, and collect data for registration, household assessments, eligibility determination and accurate administration of patient accounts.3. 15% Schedule appointments.4. 15% Answers switchboard, phone lines and redirect calls as needed5. 30% Communicate to patients, in their own language whenever possible or through interpreter, about essential elements in their care:A. Information about the organization's services, such as:
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