Operations & Projects Lead (one-year temporary position): $60,000-$70,000 DOQ
The Operations & Projects Lead is a self-motivated, strategic thinker with strong organizational skills who works proactively to anticipate and support the needs of the department through efficient daily operations, as well supporting strategic projects to further the goals of ASR and the University.
This position executes special projects at the direction of ASR leadership; leads office operations for a unit of 250+ full-time staff; maintains and improves administrative systems; communicates on behalf of the Associate Vice Provost and University Registrar; and serves as the unit’s liaison with HR and Finance. As the lead for ASR Operations, the person in this role sets work priorities for the ASR Operations Associate and delegates projects to the Operations Associate (Admin Associate 2) accordingly.
The successful candidate will simultaneously manage multiple projects and duties including determining priorities and handling confidential materials.
70% - ASR Operations
Lead ASR Central administrative operations in support of a unit of 250+ full-time staff. Ensure continuity of operations across all 7 units of ASR that conform to institutional and departmental goals, University policies, and regulations.
Establish and maintain collaborative working relationships with all internal and external stakeholders from diverse backgrounds at all levels of the organization to support ASR’s work.
Identifies work priorities for the ASR Operations staff including student worker(s) and the Operations Project Associate.
Analyze operations to identify opportunities and to implement changes for best practices of the department and ASR operations at large.
Create and maintain systems and processes to support effective office management on behalf of large unit.
Interpret complex and (at times) conflicting instructions to facilitate a smooth and well-coordinated operation.
Direct and supervise work of student workers and/or Operations and Project Associate in support of effective office operations
Provide strategic direction to Operations and Project Associate in planning ASR-wide or other large-scale events
Delegates tasks to ASR Operations Associate and student worker(s) as needed.
Support department-wide professional development goals for ASR including leading supervisors training.
Process owner for Manage departmental processes for on-boarding and off-boarding staff including continuous process improvement
Resolve differences in policy or procedures between ASR’s units.
Review, negotiate, and administer contracts for services or goods and authorize contract payments.
Recommend special initiatives to ASR leadership.
The following items include a department-wide responsibility for all 7 units (250+ FTE) within ASR except CTS for finance matters and OCM for facilities representation.
Serve as primary Departmental Facilities Representative to grant building access, maintain department clearance levels, and serve as a point person for ASR building projects.
Serve as primary building contact for ASR location(s).
Manage overall office facilities and lead projects to implement space and equipment changes and moves.
30% - Special Projects & Executive Support
With direction from ASR leadership, provide project management support on strategic initiatives including researching, planning, and execution.
The projects will be non-routine in nature and support various units within ASR, which will require coordinating with multiple stakeholders, as well as understanding the varied nature of the work accomplished in ASR.
Create short-term project teams in ASR and delegate tasks to execute special projects and initiatives.
Draft special correspondence and reports on behalf of AVP
Handle sensitive matters that cannot be delegated to others in ASR
Provide guidance and supervision to Operations Associate to research policies, procedures, and best practices of other institutions to support special initiatives
Serve as department’s liaison to the Shared Services Team to ensure AVP’s HR and Finance objectives are met. Advocate for change to support department goals and partner with Morrill Hall Shared Services Team to innovate hiring and purchasing processes.
Galvanize departmental human resources and finance/budget matters, many of which are confidential.
Optimize fiscal year budget development, including management of annual equity review and merit process, through data analysis of UMN reporting tools (UMAnalytics, PeopleSoft Financials).
Serve as a critical team member on Organizational Effectiveness and Process Improvement projects.
The University of Minnesota offers a comprehensive benefits package including:
Competitive wages, paid holidays, vacation and sick leave
Low cost medical, dental, and pharmacy plans
Health care and dependent daycare flexible spending accounts
Excellent retirement plans with employer match
Disability and employer paid life insurance
Wellbeing program with reduced insurance premiums
Tuition reimbursement opportunities covering 75%-100% of eligible tuition
Student loan forgiveness opportunity
Opportunities for growth and promotion
Employee Assistance Program
Bachelor’s degree with at least 4 years of related work experience or equivalent education and work experience to equal 8 years.
Experience with and advanced knowledge of Google Suite applications and/or Microsoft Office Suite.
Experience collaborating and working effectively in a diverse and multidisciplinary team environment.
Demonstrated commitment to valuing and actively promoting diversity.
Able to maintain discretion and confidentiality.
Demonstrated interpersonal and customer service experience.
Demonstrated, proactive identification of problems and resolving them efficiently and effectively (including creativity, thinking outside-the-box).
Documented excellent organizational skills for maintaining essential records and anticipating issues/needs.
Understanding of University policies/procedures and ability to apply them.
Experience with PeopleSoft Financial, UMN Reporting Center.
Experience with process improvement.
Human resources, administrative and/or operational management experience.
Familiarity with University of Minnesota - Twin Cities.
Internal Number: 339797
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.