Position Overview: The Director of BioMADE Cyberinfrastructure will oversee the information technology strategy for BioMADE, developing and implementing its policies and goals. They will be responsible for ensuring that the IT system, from email to accounting to fermenter, is operated, updated, secured, and maintained to the highest standard. This responsibility extends to hardware, software, and cybersecurity. They will coordinate information systems and report to the Chief Operations Officer.
Under limited direction, the Director of BioMADE Cyberinfrastructure provides systems administration support for BioMADE. The Institute's computing infrastructure will be comprised of Windows and Macintosh desktops, workstations, laptops, servers, and a wide variety of other information-based technologies including hardware, software, and the network needed to support these devices.
Position Duties/Responsibilities: 50% Principal responsibility for the BioMADE Cyberinfrastructure Contributes in the planning and implementation of the overall organizational IT strategy for BioMADE. Ensure BioMADE IT system is operated, secured, and maintained to the highest standard Provides expertise regarding the integration of applications across the BioMADE ecosystem, including integration with Member systems. Develops new solutions for complex projects Executes highly complex and specialized projects. Determines requirements of program users to prioritize projects and develop project timelines. Serve as the primary point of contact & focal point for relationships with MSP/MSSP.
40% Systems Administration Support Install and configure BioMADE’s computing infrastructure, including hardware, software, and networks Ensure reliable and secure work environment across BioMADE platforms Monitor system performance and troubleshoot issues and outages. Maintain and evaluate backup procedure and system recovery plan. Conduct routine server maintenance and system upgrades as needed Oversee and support employee desktop work needs. Provide user training and enforce standards and protocols for data exchange, communications, and software
10% Supervision Manage, mentor, and evaluate Technical Support Specialist Recognize and reward staff achievement Recommend continuing education and professional development opportunities
Required Qualifications: Related BA/BS degree and five years of work experience that includes executing highly complex or specialized projects, and database design and administration. BA/BS degree not related to this classification and seven years of work experience that includes executing highly complex or specialized projects, and database design and administration. Must have prior experience with operations and staff supervision Demonstration of sound judgment, discretion and confidentiality Ability to develop, implement and interpret policies and procedures Excellent organizational, conflict resolution and problem-solving skills Strong research, writing and presentation skills and the ability to communicate sensitive information diplomatically to constituents at all levels Capacity to work collaboratively with a wide variety of stakeholders in a dynamic environment and to lead diverse, inter-departmental initiatives and manage and prioritize complex projects Ability to build and maintain positive working partnerships and garner support from a variety of constituents to ensure people and departments work together smoothly
Preferred Qualifications: 8+ years of professional IT-related experience Minimum of three years of increasing responsibility in academic administration, government or comparable setting
Internal Number: 338869
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.