The University of Minnesota has a long tradition of post-graduate training in nearly all medical and surgical specialties and subspecialties. The Medical School sponsors over ninety accredited and fifty non-accredited Graduate Medical Education (GME) programs at nearly every hospital in the Twin Cities (Minneapolis/St. Paul) and numerous urban and rural clinics and hospitals in Minnesota. Over 1,000 residents/fellows train in our GME programs annually.
Overview of the successful candidate:
Successful candidates are team-oriented, self-motivated, and comfortable in a fast-paced and sometimes ambiguous working environment. They adapt well to change and remain professional when receiving new or changed work direction. They think strategically, proactively identify solutions, and work efficiently. They are tactful, concise, and customer-service oriented in their communication.
Accreditation Activities (~40%)
Develops and oversees the administrative and operational workflow for the accreditation service line. Gathers information/input from external and internal stakeholders. Ensures all guides and external/internal workflows and process steps are regularly updated. Maintains data integrity within all trackers related to accreditation and conducts quarterly audits of them. Provides administrative support, advice (answers questions) and coordinates accreditation activities through to completion ensuring compliance is achieved. Escalates issues as needed.
Effectively and efficiently responds to the following items as requested by the programs on an ad hoc basis using the workflow, process steps, guides and trackers available to the position. Ad hoc requests for Accreditation Council for Graduate Medical Education (ACGME) and other governing boards accreditation support includes, but is not limited to: ACGME complement changes, ACGME exceptionally qualified applicants, ACGME participating site changes and program personnel changes.
Proactively and in alignment with the annual accreditation calendar effectively and efficiently manages all aspects of the following items through to completion, including but not limited to: ACGME ADS Annual Update, ACGME ADS Year End Close, ACGME Citation Responses, ACGME Clinical Learning Environment Review (CLER) site visits, ACGME Faculty Surveys, ACGME Institutional Self Study, ACGME Letters of Notification, ACGME Program Self Studies, ACGME Progress Reports, ACGME Resident/Fellow Milestones, ACGME Resident/Fellow Survey, Clinical and Education Work Hours attestations, GMEC meeting coordination, Program Manuals and Special Reviews
Participates in program and administrative planning and facilitates the execution of accreditation projects.
In collaboration with the others, develops and delivers training for internal and external partners and stakeholders.
Recommends plans to adapt to changing national, state and institutional requirements.
For assigned projects, develops communication and marketing plans to engage internal and external partners and stakeholders.
Identifies reporting needs and prepares internal and external reports and/or audits.
Act as a representative of the Graduate Medical Education (GME) office on specifically assigned matters. Represents functional areas to internal and external partners and stakeholders.
Assists in carrying out the affiliation agreement lifecycle from initial request to execution in accordance with all relevant policies and standards. This includes Agreements of Institutions and Program Affiliation (AIPAs) and Program Letters of Agreements (PLAs).
Evaluates affiliation agreement requests to determine required action based on Graduate Medical Education (GME) office procedures.
Prioritizes affiliation agreement requests and inquiries, request review by Director as needed.
Maintains affiliation agreements databases and ensures timely, accurate and thorough tracking.
Develops reports on affiliation agreement status.
Works with legal point of contact (POC) on agreement modifications as needed
Supports internal and external agreements points of contact in their use of systems and tools.
Conducts analysis and makes recommendations to improve inefficiencies and effectiveness of contract management operations.
Performs duties related to the contracting process as assigned.
Other duties (~10%):
Special projects and process improvement initiatives.
Facilitates and coordinates accreditation related meetings.
Cross coverage of team members.
All required qualifications must be documented on application materials.
BA/BS or a combination of related education and work experience to equal four years; applies knowledge and skill to a recurring task or activity with emphasis typically on precision and timeliness of execution.
Highly organized with attention to detail in a fast-paced, multitasking environment.
Demonstrated interpersonal skills and customer service experience.
Excellent written, oral and presentation skills.
Proficient Microsoft Office skills to include Microsoft Word, Excel, PowerPoint.
Self-motivated and strategic thinker.
Team player who values accountability and transparency
Tolerates stress, adapts to change and remains professional when receiving new or changed work direction.
Establishes and maintains collaborative working relationships with all internal and external stakeholders from diverse backgrounds at all levels of the organization remaining positive, proactive, resourceful and efficient.
Leverages software technology to advance office operations.
Knowledge of Google Applications (GMail, Drive, Hangouts, Calendar, Docs, Google+) and conferencing technology.
Advanced Microsoft Office skills to include Microsoft Word, Excel, PowerPoint and Visio.
Experience using New Innovations’ Residency Management Suite (RMS).
Experience using the ACGME Accreditation Data System (ADS).
Experience using a collaborative email management system
Experience with the National Residency Matching Program (NRMP) and the Electronic Residency Application System (ERAS).
Creates and implements data management systems.
Internal Number: 337826
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.