Initial Review Date (IRD) The Initial Review Date (IRD) for this position is: 10/21/2020
UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
Dept Marketing Statement Under the overall direction of the Disability Resource Center (DRC) Director and direct general supervision of a senior service coordinator, the incumbent is responsible for providing and coordinating a wide range of academic accommodations and support services to college students with varying types of disabilities to promote student success/retention/graduation at the undergraduate and graduate levels. Will consult with supervisor or other senior coordinators regarding complex student issues, faculty concerns, or decisions that can impact University compliance and liability under federal and state disability law and regulations. Responsibilities also include: student disability advising; liaison, advocacy, educating and training students and other members of the campus community regarding disability-related issues and how to create a welcoming environment and activities to facilitate equal access. The incumbent may also supervise and train student employees and interns. The Service Coordinator is responsible for developing and directing programs, services, and activities to facilitate equal access, promote student success/retention/graduation and leadership development at the undergraduate and graduate levels.
The Disability Resource Center (DRC) leads UC Santa Cruz in providing educational equity and a welcoming environment for students with disabilities. The DRC identifies legally mandated Accommodations that address disabling barriers and work with faculty and students to remove barriers. The DRC educates campus on disability diversity and equal educational access. The team ensures compliance with State, Federal and local laws and ensures compliance with UC policies.
Pay, Benefits, & Work Schedule Salary Information: $50,000 - $55,000 / Annually. Salary commensurate with skills, qualifications and experience.
Work Location: UC Santa Cruz Main Campus, Hahn Student Services
Union Representation: None
Job Duties 60%: Core Function: Direct Services to Students with Disabilities/Case Management
Conduct student interviews with new or prospective Disability Resource Center (DRC); determine appropriate level of service (provisional, temporary, permanent), and make appropriate recommendations/authorizations for support services and ADA academic accommodations.
Utilize knowledge of complex federal and state legislation (ADA, FHA, Section 504 of the Rehabilitation Act) to interpret disability documentation from medical service providers in order to identify eligible students with disabilities.
Provide disability management advising; authorize disability related academic accommodations and coordinate support services to a full caseload of students with disabilities.
Provide back-up advising for fellow DRC Service Coordinators in their absence.
Participate in DRC service coordinator team regarding emerging legal and technological information, discussion of difficult cases and challenging requests for academic accommodations.
Conduct appropriate and accurate data entry for service(s) provided.
30%: Core Function: Liaison with Faculty/Staff/Students/Community
Ensure that authorized and/or recommended academic support services for assigned students are delivered as mandated by federal and state legislation.
Consult with faculty and academic department staff to ensure ADA accommodations are provided appropriately.
Represent DRC unit and/or advocate for population of students with disabilities in committees and other campus meetings.
Provide workshops/education/training regarding students with disabilities and the services of the DRC for a wide range of campus and community units.
Conduct outreach activities for prospective students/family members, on campus and in the community.
Develop appropriate printed, electronic, and audio-visual supporting materials for the above educational/training and outreach activities.
Identify and direct families and students to appropriate referral resources, as needed.
10%: Core Function: Special Projects and Other Duties
Organize meetings with other campus partners and/or departments regarding updated information on policies/procedures.
Assist with ADA/504 compliance research, and make recommendations related to service delivery that is consistent with state and federal guidelines as it applies to higher education.
Develop and direct special projects (e.g., creates proposals to seek both intramural and extramural funds), as assigned.
Performs other duties, as assigned, as needed to support the DRC's Mission and Goals.
Education: Advanced degree in related area and / or equivalent experience / training.
Experience coordinating services for adult students with disabilities, with an emphasis in a post-secondary environment, or equivalent skills such as those obtained through related college courses or professional training programs, including psychology, sociology, and education.
Knowledge and experience in analyzing complex situations and identifying solutions for problems, with the ability to see patterns and trends in the field of post-secondary services; skills and experience in developing and administering programs designed to meet the diverse needs of students and in making recommendations for improvement, and devise new or improve existing procedures and work methods.
Ability to exercise sound judgment and discretion in handling confidential materials and matters, and determine when to escalate matters to appropriate resources. Ability to apply good judgement in resource management.
Excellent oral communications skills to lead presentations and interact cooperatively and effectively with students, parents, staff, and faculty at all levels of the organization.
Excellent writing skills, including the demonstrated ability to produce professional correspondence, proposals and reports, using Word processing or other computer applications, and related technology.
Skills in working effectively as a team member and with staff in a mutually supportive environment; excellent listening skills and the ability to convey information clearly and maintain objectively.
Excellent interpersonal skills, and ability to remain calm and professional in stressful situations; including the demonstrated ability to interact professionally, share and gather information, and respond appropriately to student, staff and faculty needs.
Strong organizational skills, including demonstrated ability to keep accurate records and appropriately maintain the confidentiality of sensitive records.
Experience working with and serving diverse populations.
Experience with case management in a high school, community college, 4-year university, mental health organization, etc. or relevant experience.
Experience working and interacting with adults with disabilities.
Knowledge, and ability to keep apprised of current industry trends and changes as it relates to post-secondary academic disability services.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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