The College of St. Scholastica is seeking a Student Accounts Manager to provide leadership and administration for student accounts activity in the OneStop Student Services office and to lead the technology focused strategies and technical enhancements for student accounts. The Student Accounts Manager reports to the Director, OneStop.
Responsibilities: • Manages the student billing process, providing timely and accurate communication of receivables. • Ensures best practices are followed in order to comply with regulatory requirements relating to the management of accounts receivable related processes. • Serves as functional lead for the department to assists the institution with technology related project planning and prioritization. Oversees, evaluates, and provides work direction to Student Accounts staff. • Manages partnerships with outside agencies that directly support the Accounts Receivable processes. • Contributes to the efficiency and effectiveness of the department’s service to customers, collaborating with partner offices such as Financial Aid, Registrar, Residential Life, and Aramark. • Promotes a climate and culture of diversity, equity and inclusion, working effectively with individuals from diverse communities and cultures. • Assists with the preparation of the department’s budget. • Follows up on projects, transmits information and keeps informed of department activities.
Qualifications: Education and Experience: Bachelor’s degree in business administration, or a related field; AND two (2) years academic operations support experience; OR an equivalent combination of education, training and experience.
Knowledge and Skills: • Understanding of the principles and practices of financial management, program development and implementation, and academic policies and procedures. • Skill in organizing work, setting priorities, meeting critical deadlines, and following up on assignments with minimum direction. • Skill in using tact, discretion, initiative and independent judgment with established guidelines. • Ability to work effectively with individuals from diverse communities and cultures; possess cross-cultural communication skills and cultural competency. • Skill in performing complex financial and accounting tasks. • Ability to compose correspondence independently or from brief instructions. • Ability to organize and maintain accurate records and files. • Ability to provide guidance and problem solution strategies related to student activities for colleagues as needed. • Ability to contribute effectively to the accomplishment of team or work unit goals, objectives and activities including the establishment and maintenance of effective work relationships with coworkers and students. • Ability to navigate computer applications related to work.
Additional Salary Information: Benefits include medical, dental, disability and life insurance; retirement plan; 100% tuition remission; wellness program; and generous vacation, sick and holiday leave program.
About The College of St. Scholastica
The College of St. Scholastica (CSS) is a thriving independent private college with its main campus overlooking Lake Superior in Duluth, extended campuses throughout Minnesota and vibrant online programs that attract learners from around the world. Since 1912, The College of St. Scholastica has been preparing students for responsible living and meaningful work by emphasizing the Catholic Benedictine values upon which it was founded: Community, Hospitality, Respect, Stewardship and Love of Learning. At CSS, equity and inclusion are viewed as key ingredients to academic excellence and student success.
Duluth is a beautiful and vibrant city of 86,000 set on the shore of Lake Superior, the largest freshwater lake by surface area in the world. For outdoor enthusiasts, Duluth offers four seasons of first-rate opportunities: beaches, bike paths, jogging trails, ski resorts, cross-country skiing trails, boating and fishing sites, and rinks for skating, curling, and hockey. The Boundary Waters Canoe Area Wilderness is an easy drive. Outside magazine has recently named Duluth as the number one “Outside City” in the US. The magazine also named Duluth as a runner-up fo...r the “best adventure hub” in a worldwide survey of destinations for outdoor activities. The College was also pleased to learn that the nonprofit American Institute for Economics ranked Duluth as one of America’s best small metropolitan areas for college students. Similarly, the travel site DreamPlanGo named Duluth in the Top Ten of America’s Most Scenic College Towns. Duluth’s public schools are Minnesota’s most highly ranked, the cost of living is considered reasonable, and the city has more acres of municipal public parks than any other city in the country. The arts scene is booming with galleries, music venues, and a lively theater and dance community.