This is a 12 month, Academic Professional & Administrative Position, Job Code 9741DS.
Salary Range: $56,092.17 - $92,552.07
Applications will be reviewed beginning January 23, 2020 and will continue until the position is filled.
About the Job: The Assistant Director of Business & Administration plans, strategizes, and ensures the protocols of successful supply chain management and financial assessment. The role leads a team who work with a number of supply chain management and data reporting systems. They quantify data, establish protocols, and ensure best practices.
The Assistant Director facilitates effective decision-making and sets goals for the work of teams they direct and support. They closely collaborate with other departments, teams, and organizations and influence multiple and varied stakeholders at various levels across the organization.
General Description: This position contributes to the success of UMD by leading a team to create and maintain an exceptional experience for our guests. Dining Services is dedicated to supporting and improving the student and community experience by providing delicious food, excellent service, and exceptional value while advancing the University's Mission and Goals.
The Assistant Director leads a team of up to twenty five direct and indirect reports all of whom work with a number of supply chain management (CBORD, FoodPro) and data reporting systems (Tableau).
The person in this position: • Quantifies data, establishes protocols, and ensures best practices • Facilitates effective decision-making and set goals for the work of teams they direct and support • Collaborates with other departments, teams, and organizations and influence multiple and varied stakeholders at various levels across the organization
Independence and Decision Making: The Assistant Director: • Leads a team of leaders: motivate, coach, and strengthens a team as leaders. Develops high performing, results driven team through coaching, providing transparent insight and feedback, and meaningful developmental opportunities. • Grows and develops a diverse portfolio of operations support experts: develops encompassing strategies to achieve each area's financial, operational, and customer-service goals, while addressing each individual's unique strengths and challenges. • Attends conferences, reads publications, stays abreast of current trends, brings innovation to campus and team. Prepares long term plans for improving the efficiency and effectiveness of implementation of products, processes, and services while maintaining a high level of customer service and support. • Demonstrates success in aligning and executing change management across all functions.
Complexity and Problem Solving: The Assistant Director: Collaborates well with other managers, departments, partners on campus, and system partners. Listens and communicates well and models behaviors for team. Builds relationships and fosters collaboration with strategic partners on campus, in industry, and fellow colleges and universities. Collaborates with teams within University system: • Works closely with Housing and Residence Life to coordinate the StarRez system. • Works closely with the Office of Budget & Analysis to report, review, and assess daily, weekly, and monthly finances. Coordinates inventory, end of month process, and other operational financial reporting. Streamline and coordinate monthly financial roll up to OBA office. • Creates and initiates Dining Data Reporting system. Works closely with ITSS to establish and maintain Dashboard building, benchmarking, Tableau/Data Analysis of all financial and data reporting systems • Connects insights to business decision making options and next steps. • Works closely with Purchasing in Twin Cities to manage UMD Dining Services purchasing program. Works to evolve Bid program and to explore the adaptation of a primary vendor system, develop and review best practices. • Works closely with Sustainability department in the execution of the Student Ambassador program, STARS program, and Supply Chain Management. • Works closely with Health and Safety to establish Safety Briefs, Safety Audits, and other training tools for Dining Services teams. • Coordinates Warehouse storage to develop and implement Inventory and Distribution best practices. Provides oversight to areas on the team including: Communications, Marketing Support, Purchasing, Storage, Distribution, Inventory Management, Dietetics/Nutritional Analysis, Communications, and Safety.
Description of Specialty: In coordination with the Director, the Assistant Director will develop and leverage a multi-functional team that prioritizes UMD Dining Services resources to achieve optimal performance. • 30% of time. Supply Chain: Includes food procurement supply chain management, training, recipe adaptation, menu development and nutrition/allergen planning. • 25% of time. Financial Assessment: Responsible for reviewing budget estimates, forecasting customers and food volume, costing, inventory and ordering, waste reduction, and financial analyses. • 5% of time. Operational Excellence: Monitors and tracks adherence to health, safety, and sanitation policies and procedures. • 5% of time. Innovative Team Management: Champion innovative ideas and solutions, shared learning, and continuous improvement within the team, department, and University. • 15% of time. Communication: Prepares, communicates and educates team on key messages and communicates strategies. • 20% of time. Fosters Strong Relationships and collaborates on projects with campus partners, department colleagues, industry partners, and fellow colleges and universities.
Supervision: Incumbents in this classification have the authority to perform or to effectively recommend the following actions: hire, transfer, suspend, promote, discharge, assign work, reward, discipline, direct the work of other employees, and adjust grievances.
Supervises Supply Chain Team: Purchasing Agent, Dock Supervisor, Distribution Team, CBORD team, Communications Specialist, Dietitian • Sets goals for work group • Tracks, assesses, and reports successes and opportunities • Develops organizational capability • Models how we work together
Required Qualifications: • BA/BS degree plus at least 6 years of experience • Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays
Preferred Qualifications: • 5+ years of retail experience supervising a food service department, restaurant, retail unit, P&L, inventory, operations or customer service • 5+ years of management experience leading a team of 3 or more, including training and coaching, with strong leadership and communication skills • 3+ years of experience in a customer service oriented role • Experience in a multi-unit environment , knowledge of retail or restaurant industry operations and financial reporting • Strong organizational, interpersonal and problem solving skills
Internal Number: 335014
About University of Minnesota, Duluth
The University of Minnesota Duluth integrates liberal education, research, creative activity, and public engagement and prepares students to thrive as lifelong learners and globally engaged citizens.