The Snack Bar lead position operates a standalone café or espresso stand/market. Working under general supervision, they regularly assign, train, instruct, and check the work of employees in their areas. While independently operating their area of responsibility, they also perform the operational functions and support other dining services as needed. The Lead position is responsible for student staff, provides customer service and responds to issues or concerns. Helps to ensure student employees follow policies/standards and provides good customer service. Under indirect supervision, perform work in ordering, receiving, sales, inventory, cash control, and security. Assist, lead, and direct student employees in maintaining efficient, and courteous service of quality, properly portioned food; ensuring that safety and sanitation procedures are followed. Operate light powered equipment. Train new employees until they are comfortable, work with them to assure they are completing tasks correctly. This includes opening, closing and weekend shifts. Assist the Supervisor in maintaining espresso training manuals, recipe information, and the current sheets pertaining to the espresso production. Cooperate in maintaining a productive, harmonious, and positive work environment. Must possess a general understanding that Dining Services is an evolving ever-changing operation designed to react to trends and new information to meet and exceed our guests’ expectations. Assist in the daily operations in the C-Store, as well as espresso and other areas of Dining Services, as needed. Cash handling, till reconciliation and running reports on shift.
2+ years in customer service or sales experience in a food service or coffee shop environment.
OR applicable combination of education and/or experience which clearly demonstrates the ability to perform the essential functions of the job.
Special Conditions of Employment
Must have or be eligible to obtain WA State Food Handler's permit within 30 days of initial hire date
Must be able to obtain SERVSAFE Certification within 6 months of initial hire date
Must have a Washington State Driver’s license
Experience using a cash register, including balancing till and making change.
Located in historic Ellensburg, Washington, Central Washington University is a public four-year university. Home to over 10,000 students, Central has a commitment to hands-on learning and discovery, which takes students beyond the limits of the classroom and books. Central prepares students to become well-educated citizens who are ready for high-demand careers in the workforce and offers over 150 undergraduate majors as well as graduate studies programs and research. To prepare and enable students to succeed in a global economy, Central partners with over 30 colleges and universities around the world.CWU is an Affirmative Action/Equal Opportunity Employer/Title IX/Veteran/Disability Employer.