High school graduate or equivalent evidence in file requiredÂ
One year of customer service experience.
Fire and Safety Certification.Â If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date.Â
The Call Center Patient Access Representative at the Ophthalmology Clinic must provide coordination for all aspects of patient care and have an in depth knowledge in all the functions of the Admitting Department in addition to providing a high level of service. Must have excellent communication skills, including the ability to speak, read and write English proficiently. Candidate must mutli-task between identifying areas for improving patient relations, ensuring that quality control standards are met, while providing extensive personalized customer service and executing KNOWN standards. Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types, including government health programs.
USC’s Viterbi School of Engineering has been one of the economic engines in Southern California and a vital hub in the California economy. The technical innovations and ideas generated by the Viterbi faculty and research community have resulted in countless innovations, many becoming the foundations for new companies, products and services. The thousands of students graduating each year bring new ideas and vitality to companies in California and beyond. With an annual research budget exceeding $205M each year, more than 46 research centers and institutes, more than 180 faculty members, 7,800 students and over 60,000 impassioned alumni world-wide, the Viterbi School is addressing some of the world’s great challenges.