Join our acclaimed Patient Services team and discover how your talents can change lives. Yours included.
The Operations Assistant will be responsible for:
Serving as a liaison to Engineering, Environmental Services, Health Technology Management, Materials Management, Safety, and other departments as needed to resolve equipment, supply, safety, compliance, operational, and cleaning issues.
Regulatory, Safety, and Compliance:
Participating in daily safety huddles to address safety and regulatory compliance.
Visually monitoring environment for compliance with regulatory agencies, including JCAHO to include the following:
Fire and life safety
Monitoring of compressed gas cylinders
Participating in Engineering/Safety/ESD rounds. Maintaining compliance with safety requirements. Arranging annual safety inspections of electrical equipment. Working with Safety personnel to ensure proper storage of supplies and equipment.
Conducting weekly audits, including
eye wash station, etc.
Organization of all storage areas/rooms, elevator landing and emergency equipment.
Interfacing with staff continuously throughout the day related to equipment needs and quickly problem solving issues.
Maintaining equipment and furniture inventory for areas and monitoring to ensure all equipment and furniture are in good working order.
Maintaining an accurate list of medical equipment to include information such as serial number, date of purchase, repair history, etc.
Collaborating with Health Technology Management to resolve medical equipment issues.
Conducting inventory of equipment and notifying supervisor of missing items. Identifying and tagging items in need of repair and develops tracking system to ensure return to area.
Bringing all unresolved equipment issues to the attention of the Administrator/Coordinator.
Ensuring all equipment is cleaned in a timely manner.
Stocking and organizing supplies in assigned areas, such as patient rooms and anything non ParEx.
Administrative and Patient Experience Rep
Answering, screening and routing telephone calls. Responding to requests for routine information or assistance within scope of knowledge and authority.
Greeting and directing patients, families and visitors. Monitoring daily schedule and patient flow to optimize resource utilization and patient experience. Communicating with clinicians and/or supervisor and routes patients/visitors to maintain efficient patient/visitor flow.
Utilizing systems to manage patient information and requests including ALICE, EPIC/Prelude ADT, Bed Management, I Need It, etc. Preparing routine forms required for encounter.
Communicating with other departments to coordinate ancillary clinical/administrative services.
Collecting and organizing medical records, information. Preparing, routing and tracking routine administrative forms and documents.
Performing routine administrative duties, such as opening and sorting mail, photocopying materials and sorting, collating and distributing documents.
Organizing and scheduling conferences, seminars and other department sponsored programs or events. Organizing documents and/or presentations and logistics for meetings, presentations and events.
To qualify, you must have:
High School degree or equivalent
1 year customer service, administrative, or experience in a health care setting.
7:00am - 1:00pm
Boston Children's Hospital offers competitive compensation and unmatched benefits, including affordable health, vision and dental insurance.
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Internal Number: 2718455
About Boston Children's Hospital
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.