This position supports multiple graduate programs associated with the Department of Computer Science & Engineering by helping to provide continuity and leadership with the Director of Graduate Studies (DGS ) roles rotating every two years. This position is supervised by the Sr. Graduate Program Coordinator and has reporting responsibilities to the faculty members assigned as DGS for each program.
Job Duties: Academic Advising (40%)
Academic advising through direct student contact including evaluation of initial student ability, academic program planning, monitoring student progress through the graduate programs, the recommendation of departmental and collegiate resources and solutions for academic difficulties, and the recommendation of resources for graduate funding including fellowships, grants, assistantships and travel grants.
Application of an extensive knowledge of curricular options and requirements for graduate students to develop a functional degree program to match student interests and career goals.
Develop and/or lead student services initiatives and programs.
Direct students to collegiate and University support resources in times of crisis; assess and evaluate student needs based on advising strategies adapted to the individual student background. Serve as de facto advisor and department/collegiate signatory authority for all incoming MS level graduate students.
Serve as signatory authority for Director of Graduate studies for students.
Conduct reviews to certify graduate programs and other degree progress and completion, determine academic standing for probation/suspension and evaluate/approve exceptions to policy via academic petition.
Develop and implement advising and support systems and processes.
Graduate Student Support Services (40%)
Review, analyze and make admission recommendations to the Graduate Admissions Chair and Graduate Admissions Committee by reviewing student applications.
Refine, develop, and implement the high-level vision given by faculty leadership and the Student Services Manager.
Meet with students via appointments and drop-in advising to consult on their academic progress and provide advising such as: e.g., registration, credit load options, and degree progress, milestone, capstone project and internship.
Recommend collegiate fee adjustment/or eligibility determinations /leave of absence/alternate registration and readmission.
Determine registration hold placement or removal including authorization to register as determined by the appropriate DGS.
Serve as first-point-of-contact supporting graduate students throughout the resolution of a variety of problems such as failing to meet expectations for progress within the program or conflicts with faculty or other students.
Make referrals to on-campus student services (e.g., Student Counseling Services, Disability Resource Center, or CSE Career Services) and other student resources or community agencies.
Provide information and explain University policies and/or procedures, determine the applicability of policies and/or procedures, and make exceptions on a case-by-case basis in collaboration with the appropriate DGS or college coordinator.
Develop and implement marketing strategies with Department Leadership and provide content for brochures and marketing literature and external site visits for recruiting, as needed.
Strategize the use of the website for providing information related to the policy handbook and graduate related items.
Liaison with outside corporate and other entities regarding student employment, internships, and support for student projects and activities.
Graduate Program Operations (10%)
Determine data elements and execute report requests from both internal and external data as requested by the DGS and/or other Department leadership.
Define, schedule, and coordinate prospective student visits, orientation and recruiting (e.g., arrange housing, transportation, classes to attend, students to meet, different departments to interact with, and faculty in student's area of interest).
Organize and serve as the point of contact for information for outreach material and physical marketing.
Maintain academic and program files as needed.
Maintain and facilitate program specific e-mail accounts and groups.
Process and maintain verification letters ( eg: greencard, degree verification, program requirements ).
Maintain continuity during DGS two-year commitments are fulfilled and reappointed.
University-Wide, Collegiate & Department Citizenship (5%)
Represent the department in college/university level committees at a staff level.
Other Duties (5%)
As a member of Team CS&E job duties and special projects may be required, as needed.
A bachelor's degree in a related field or an equivalent combination of relevant education and experience totaling four years.
Demonstrated commitment to equal opportunity, diversity, equity, and inclusion.
Excellent skills in communication (written and oral), multicultural awareness, mastering and disseminating complex information, computer literacy (including word processing, database usage, e-mail, web searching, and reporting), and time management.
Ability to work independently and collaboratively.
Interest in theory and practice of academic advising and student support.
Leadership and decision making experience within student services operations.
The successful applicant will have additional years of experience in a Graduate Student Services position advising/working with graduate students in an education setting
Experience or ability to learn web-based advising software or other technologies used to support student success. Included, but not limited to APLUS, Drupal, ECAS, ImageNow, PeopleSoft, PCAS
Will demonstrate the ability to work professionally with a wide variety of diverse individuals using excellent customer service skills.
Will have excellent oral and written communication skills.
Will possess demonstrated problem-solving skills, show initiative and work proactively to respond to the needs of faculty and students independently.
Will be able to handle confidential and personal information with discretion and in accordance with FERPA.
Will have the ability to handle multiple tasks, complete projects by deadlines, work independently and responsibly in a fast-paced environment under stressful conditions.
Internal Number: 331547
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.