Responsible for helping Division and College achieve strategic goals regarding the training and services provided to local businesses industries during the College's fiscal year. Coordinates training services through consistent direct contact with assigned clients. Works with clients to build and manage active training services and projects. Works with clients and the Director of Economic & Workforce Development to adhere to project plans and manage training budgets. Schedules and works with instructors, creates and manages course documentation. Follows up on assigned leads, and identifies and creates new opportunities for marketing A-B Tech to businesses, resulting in revenue and enrollment growth to meet established targets. New client duties include solicitation, qualification, negotiation, contracting for and account maintenance of contract training clients and direct outreach to student and community groups.
Project Management: 1. Serves as point of contact and meets regularly with assigned clients to ensure consistent alignment on planned training activities; 2. Assists clients in following training project plans and scheduling planned training events; 3. Secures instructors, assists with contract negotiations and setup, and initiates setup of class documentation; 4. Works closely with the Director of Economic & Workforce Development in making training requests, funding requests, and in managing project budgets; 5. Registers training classes for assigned clients and verifies accurate completion of class paperwork; 6. Navigates data entry and management in NC Community College System's Colleague database; 7. Updates and manages project and training services records; 8. Adheres to state guidelines on NC Works Customized Training Program projects; 9. Assists with year-end reporting; 10. Tracks work time by category and ensures daily activities align with College and Division strategic goals. Outreach to Business, Industry, & Community: 1. Provides information regarding Workforce Development training and other programs offered by the College to prospective business and student groups. Attends internal and external training sessions, including departmental meetings, to assure proficiency in educational programs offered; 2. Follows up on assigned leads in an effort to build training services participation by local business and industry; 3. Schedules and manages industry block training, including maintenance of block training web site; 4. Builds client relationships, develops and presents training proposals and closes sales contracts for training and services; 5. Prospects and generates new business & industry clients through research, cold-calls, outreach, and other marketing/sales initiatives; 6. Participates in community and student outreach events as appropriate, in conjunction with Division staff and Student Services office of recruitment; 7. Collaborates with Division Directors and Coordinators to deliver courses and provide follow-up to business clients; 8. Develops a complete understanding of assigned A-B Tech course products in order to offer customized products for business clients. Collaborates with appropriate College staff to develop enhanced or new training desired by the industry/market; 9. Utilizes and maintains client and prospect database. Instruction and Other: 1. Delivers relevant training to industry clients as needed (e.g. 1st Aid/CPR, leadership certifications such as Achieve Global or DDI, Expert OJT, Lean Six Sigma Yellow/Green/Black Belt, etc.); 2. Contributes to the College Vision, Mission, Values, and Welcoming College statement; 3. Performs other duties as assigned.
1. Bachelor’s Degree; 2. One year of project management experience; 3. One year of experience building business relationships; 4. One year of experience in word processing, spreadsheets, web-based programs, databases, and presentation software.
1. Training experience in an educational, corporate, or industrial environment; 2. Experience in the development, scheduling, or maintenance of industry block-style training; 3. Demonstrated experience working with a demographically diverse population; 4. Proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language; 5. Certified to deliver training such as OSHA 10, 1st Aid/CPR, popular leadership products; 6. Certified Lean Six Sigma Yellow, Green, or Black Belt; 7. Two years experience using the NC Community College System’s Colleague database; 8. Demonstrated experience in web applications such as WordPress. 9. Two years of experience in administration of the NCWorks Customized Training Program.
Special Instructions to Applicants:
1. Upon submitting your on-line application, unofficial transcript must be uploaded to your application for the related degree(s) listed in the
Founded in 1959 in the heart of Asheville, A-B Tech is the largest higher education
institution in Western North Carolina, serving approximately 25,000 students a year
in Buncombe and Madison counties through our curriculum, continuing education and
workforce development programs. Located on a picturesque campus bordered by
Biltmore Estate, Asheville High School and Mission Health, A-B Tech attracts local
residents, as well as people from across the country who are drawn to Asheville’s
mountains and thriving community.